Amazon apologizes for the streaming outage Netflix experienced on Christmas Eve and some even on Christmas day.
"We want to apologize...We know how critical our services are to our customers' businesses, and we know this disruption came at an inopportune time for some of our customers," as published in an online statement as reported by CNET.
The entire statement can be found here.
The problem reportedly began on Christmas Eve, when several Netflix customers across Latin America, Canada and the United States experienced problems with their video streaming. Netflix attributed the issue to Amazon's web service cloud computing center according to Reuters.
The popular movie on demand rental service released a statement on its social media page apologizing to its customers for problems with its video streaming.
On its Twitter account @ Netflix, it tweeted "We're sorry for the Christmas Eve outage. Terrible timing! Engineers are working on it now. Stay tuned to @Netflixhelps for updates."
Many people across the nation experienced problems with its streaming on Christmas Eve, some have even reported problems before Dec 24. Now, problems with the program continue as Netflix released a statement indicating that it is working on the problem.
Later on Christmas day, the Evers announced that the problem was resolved and customers can now view online streaming.
Netflix is an online movie rental provider based in Los Gatos, California. In addition to providing unlimited online streaming, Netflix also provides a hardcopy dvd rentals through its mailing service. The company reportedly has more than 30 million streaming subscribers, of which 27 million are in the U.S.A.
